Legal
Privacy Policy
How ETHNOVERA GLOBAL collects, uses, and protects your information.
1. Overview
ETHNOVERA GLOBAL PRIVATE LIMITED ("ETHNOVERA GLOBAL", "we", "us") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you use our website and services (the "Platform").
2. Information We Collect
We may collect information you provide directly, such as your name, email address, phone number, shipping and billing address, and payment details; account information such as login credentials and order history; and technical information such as device type, browser, IP address, and browsing behavior on the Platform.
3. How We Use Your Information
We use your information to process and deliver orders, communicate order and account updates, provide customer support, personalize your shopping experience, improve our Platform, and comply with legal obligations.
4. Sharing of Information
We do not sell your personal information. We may share data with trusted third parties who help us operate the Platform, including payment gateways, logistics and shipping partners, and IT service providers, solely for the purpose of fulfilling our services to you.
5. Cookies
We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how the Platform is used. You can control cookies through your browser settings.
6. Data Security
We use reasonable technical and organizational measures to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights
You may request access to, correction of, or deletion of your personal information, subject to applicable law, by contacting us using the details below.
8. Data Retention
We retain personal information for as long as necessary to provide our services and comply with legal, accounting, or reporting requirements.
9. Children's Privacy
The Platform is not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors without guardian consent.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected on this page with an updated revision date.
11. Contact Us
For privacy-related questions or requests, please contact us at info@ethnoveraglobal.com or +91 73597 49940, or write to us at ETHNOVERA GLOBAL PRIVATE LIMITED, 2nd Floor, 212, BLDG NO 03, 86Central By Crystal Group, Ghatkopar Andheri Link Road, Ghatkopar West, Mumbai, Maharashtra 400086.
Last updated: August 2026